top of page

Virgin Media II

I tried to leave Virgin by phone again yesterday after rejecting their last offer of £132 a month. However, I became frustrated and exhausted giving my details at least twice and trying patiently to understand the agent who seemed to be in some overseas country. To be fair, my hearing is not great so probably not their fault.

Third time lucky today?

It started well when my hearing had obviously improved overnight! I could actually understand clearly the lady on the other end of the phone and she knew exactly how to deal with me. I guess my portfolio was filled with notes from previous calls.

What exactly do you watch and what else do you want she enquired? I gave her the information, including my price preference, and off she went to manufacture a deal. She soon returned and after clarification of a few points we agreed terms for £99.25.

How pleasant was that? If only every transaction was so agreeably conducted.

Case closed until more negotiations near the end of this contract next year.


2 views0 comments

Recent Posts

See All

A major priority towards enabling foreign nationals to successfully function in British society must surely be the acquisition of the English language. Wales is going the other way. Their Government i

Prince Harry is surprisingly, according to a BBC report, back in the UK to sue Associated Nespapers Ltd (ANL). Is there money at stake for him and who's paying for his security? Will he also come back

I see that Alison Hammond has succeeded Matt Lucas as a presenter on Great British Bake Off. That shouldn't tax the scriptwriters too much just like it hasn't done before. She only has to make some sh

bottom of page